Terms of Service

Effective date: 2026-06-06

1. Agreement

These Terms govern your use of IELTS AI Examiner (the “Service”), operated by IELTS AI Examiner. By creating an account, signing in, or using any part of the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

2. Eligibility

You must be at least 16 years old. If you use the Service on behalf of an employer or institution, you represent that you have authority to bind that entity to these Terms.

3. The Service

IELTS AI Examiner provides AI-assisted Speaking practice (an AI examiner asks IELTS-style Part 1, Part 2, and Part 3 questions in real time), Writing practice (Task 1 and Task 2 prompts with automated scoring), instant per-criterion feedback, and personalised drill recommendations, to help you prepare for the IELTS test.

IELTS AI Examiner is not affiliated with, endorsed by, or sponsored by the British Council, IDP: IELTS Australia, Cambridge Assessment English, or any other official IELTS body. The IELTS name and rubric are referenced for educational comparison only. Bands produced by the app are an AI-generated estimate to help you study; they are not official IELTS scores and do not predict, guarantee, or substitute for official IELTS results.

4. Your account

  • You are responsible for keeping your sign-in credentials confidential.
  • One person per account. Sharing accounts is not permitted.
  • You agree to provide accurate information at sign-up and to keep your profile reasonably current.
  • You can delete your account at any time from Settings → Account → Delete account;deletion follows the 7-day grace period described in the Privacy Policy.

5. Acceptable use

You agree not to:

  • Use the Service to upload unlawful, harassing, or harmful content.
  • Attempt to scrape, harvest, or systematically extract the question bank, scoring outputs, or AI examiner responses for redistribution.
  • Reverse-engineer, decompile, or extract model weights or prompts from the Service.
  • Bypass usage quotas, share access with third parties, or use automated tools to inflate practice counts.
  • Interfere with the operation of the Service, the AI examiner, or the scoring pipeline.
  • Submit content you do not have the right to submit, or that infringes another person's rights.

6. Your content

You retain all rights to the audio you record, the writing answers you submit, and any feedback notes you write. By using the Service, you grant us a limited licence to process this content as described in our Privacy Policy — strictly to deliver the Service to you (real-time AI examiner interaction, transcription, scoring, per-criterion feedback, and storage for replay). We do not use your individual content to train third-party AI models.

7. Subscriptions and billing

  • Free tier. A limited number of practice sessions per month at no charge.
  • Paid subscriptions. Higher-quota plans are sold through Apple In-App Purchase on iOS, and through Stripe (international) or PingPong (mainland China) on the web.
  • Auto-renewal. Subscriptions renew automatically until cancelled in your platform's subscription settings (iOS Settings → Apple ID → Subscriptions for App Store purchases; Settings → Subscription inside the app or the web dashboard for Stripe / PingPong).
  • Refunds follow the policies of the store or processor that handled the purchase. For App Store purchases, refunds are issued by Apple; we cannot issue them directly. When you purchase through Apple, you agree that we may share limited consumption information with Apple to assist with refund reviews, as described in our Privacy Policy. You may withdraw this consent at any time.
  • Top-ups. One-time top-up bundles add practice minutes or credits on top of your plan and are spent only after your plan's monthly allowance. Some bundles may be valid for a limited window; the validity period and the rules for unused credits are shown at purchase.
  • Taxes. Prices are shown in the local currency of the store. Taxes (VAT / GST / consumption tax) are added where required by local law.

8. Termination

  • You may stop using the Service and delete your account at any time.
  • We may suspend or terminate accounts that violate these Terms or that create operational, security, or legal risk for the Service or other users. Where reasonable, we will warn you first.
  • On termination, the data-deletion rules in the Privacy Policy apply.

9. Disclaimers

The Service is provided “as is” and “as available”. AI-generated examiner questions, transcriptions, and scores can contain errors, omissions, or misjudgements. IELTS AI Examiner is study support, not an official preparation certification. We do not warrant that the Service will be uninterrupted, error-free, or that any specific exam outcome will be achieved.

10. Limitation of liability

To the maximum extent permitted by law, IELTS AI Examiner and its operators are not liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses arising from your use of the Service.

Where liability cannot be excluded, our total liability is limited to the amount you paid us in the 12 months preceding the event giving rise to the claim, or USD 100, whichever is greater.

Nothing in these Terms excludes any liability that cannot lawfully be excluded, including under the Australian Consumer Law or equivalent consumer-protection laws in your jurisdiction.

11. IELTS trademark disclaimer

IELTS is a registered trademark of the British Council, IDP: IELTS Australia, and Cambridge Assessment English. IELTS AI Examiner is an independent test-preparation service and is not affiliated with, authorised by, endorsed by, or in any way officially connected with these organisations. Any reference to IELTS is descriptive and intended solely to identify the subject matter of the practice content.

12. Changes to the Service

We may add, change, or remove features at any time. For material changes that reduce functionality you have paid for, we will provide reasonable notice and, where appropriate, a pro-rata refund or credit.

13. Changes to these Terms

We may update these Terms from time to time. Material changes will be announced in-app and, where required by law, by email. Continued use after the effective date of an update constitutes acceptance of the updated Terms.

14. Governing law

These Terms are governed by the laws of New South Wales, Australia, and the Commonwealth of Australia. Disputes will be subject to the exclusive jurisdiction of the courts of New South Wales, except where mandatory consumer-protection law in your jurisdiction provides otherwise.

15. Contact

Questions about these Terms? [email protected].